Back
Degraded
Degraded
Offers not displaying
Started 24 Jul at 03:06pm CDT, resolved 24 Jul at 04:22pm CDT.
Cancellation flows
Resolved
The issue causing some cancel flow sessions to be blocked has been resolved.
Posted 24 Jul at 04:22pm CDT.
Updated
Offers are now displaying correctly in cancellation flows, however we are still investigating an issue with specific offers preventing subscribers from completing a cancellation flow.
Posted 24 Jul at 03:39pm CDT.
Created
We're currently investigating an issue that is causing offers in cancellation flows to not display to canceling subscribers. We believe we've identified the root cause and should have a fix out shortly.
Posted 24 Jul at 03:06pm CDT.