Incidents reported on status page for ProsperStack https://status.prosperstack.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2e08c16f44f63908739a09052498b451.png https://status.prosperstack.com/ en https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 +0000 https://status.prosperstack.com/incident/454099#5cf1ffb8b978a3b95ea6c2fe0d78924ed19df3bbbe885d2a858e69dc50220b3b Maintenance completed https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 +0000 https://status.prosperstack.com/incident/454099#5cf1ffb8b978a3b95ea6c2fe0d78924ed19df3bbbe885d2a858e69dc50220b3b Maintenance completed https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 +0000 https://status.prosperstack.com/incident/454099#5cf1ffb8b978a3b95ea6c2fe0d78924ed19df3bbbe885d2a858e69dc50220b3b Maintenance completed https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:05:50 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:00:46 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:00:46 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/454099 Sun, 03 Nov 2024 05:00:46 -0000 https://status.prosperstack.com/incident/454099#eb8930ce7945146969ec944632c9d0f271d6c6f1f4c896a748e8957b47180ea5 Brief database maintenance is scheduled at this time. Expected downtime is less than 5 minutes. https://status.prosperstack.com/incident/403184 Wed, 24 Jul 2024 21:22:00 -0000 https://status.prosperstack.com/incident/403184#6df01fbcfed5c287228c6c191391addf0bef74fb2407e803315db80b5173d24d The issue causing some cancel flow sessions to be blocked has been resolved. https://status.prosperstack.com/incident/403184 Wed, 24 Jul 2024 20:39:00 -0000 https://status.prosperstack.com/incident/403184#1355d28fb751c79bae91bdc9839369c33a5c70f70a92c59b7032b0130b3ac07f Offers are now displaying correctly in cancellation flows, however we are still investigating an issue with specific offers preventing subscribers from completing a cancellation flow. https://status.prosperstack.com/incident/403184 Wed, 24 Jul 2024 20:06:00 -0000 https://status.prosperstack.com/incident/403184#b1faf71ed57ed366a296a4308baa3de20a279a38052f798dead874fe8fdea351 We're currently investigating an issue that is causing offers in cancellation flows to not display to canceling subscribers. We believe we've identified the root cause and should have a fix out shortly. https://status.prosperstack.com/incident/293793 Tue, 28 Nov 2023 04:02:00 -0000 https://status.prosperstack.com/incident/293793#d617089b526c2a2433f476c0dbd69936131b559f8073cb3d29fe6f5da9c15955 A brief service outage affected ProsperStack, specifically impacting users attempting to proceed through the cancellation flow. During this incident, some users encountered a blank page instead of the expected cancellation process. Our team promptly identified and resolved the issue as soon as it was discovered. We sincerely apologize for this service disruption, and we are actively reviewing and improving our processes to prevent incidents like this happening again. Moving forward, we are implementing improved monitoring measures for this specific service, and relevant updates will be featured on this status page. https://status.prosperstack.com/incident/260645 Mon, 18 Sep 2023 05:02:00 -0000 https://status.prosperstack.com/incident/260645#72c90972686e3b91d9ded803c03e154029e6ce25fc5b8c8110656803dd11d6c5 We've identified the root cause of the issue and the service is returning to normal. https://status.prosperstack.com/incident/260645 Mon, 18 Sep 2023 05:02:00 -0000 https://status.prosperstack.com/incident/260645#72c90972686e3b91d9ded803c03e154029e6ce25fc5b8c8110656803dd11d6c5 We've identified the root cause of the issue and the service is returning to normal. https://status.prosperstack.com/incident/260645 Mon, 18 Sep 2023 04:58:00 -0000 https://status.prosperstack.com/incident/260645#489ea66a72e62df6328169cb3a65b4035fe513bd20bbdc94c20de55a5970acf0 We're actively investigating the issue. https://status.prosperstack.com/incident/260645 Mon, 18 Sep 2023 04:58:00 -0000 https://status.prosperstack.com/incident/260645#489ea66a72e62df6328169cb3a65b4035fe513bd20bbdc94c20de55a5970acf0 We're actively investigating the issue. https://status.prosperstack.com/incident/171094 Fri, 03 Feb 2023 01:30:00 -0000 https://status.prosperstack.com/incident/171094#d0be84008411b8e70a1c9ead862d87ef5257d9d0995074b0d7cf8f36b326d9d2 ProsperStack is currently experiencing degraded performance with the dashboard and cancellation flows. We're investigating the issue and will provide updates as soon as possible. UPDATE: We've resolved the issue causing degraded performance for the ProsperStack dashboard and cancellation flows. The service is returning to normal, and we'll continue to monitor the situation. https://status.prosperstack.com/incident/171094 Fri, 03 Feb 2023 01:30:00 -0000 https://status.prosperstack.com/incident/171094#d0be84008411b8e70a1c9ead862d87ef5257d9d0995074b0d7cf8f36b326d9d2 ProsperStack is currently experiencing degraded performance with the dashboard and cancellation flows. We're investigating the issue and will provide updates as soon as possible. UPDATE: We've resolved the issue causing degraded performance for the ProsperStack dashboard and cancellation flows. The service is returning to normal, and we'll continue to monitor the situation. https://status.prosperstack.com/incident/124727 Sat, 08 Oct 2022 05:00:00 -0000 https://status.prosperstack.com/incident/124727#63641f8a227e2ab29ba8da6d2a767d5997443936d491d03f3d9b202d550f0fc2 We've identified and resolved the root cause of this issue. All services have returned to normal. https://status.prosperstack.com/incident/124727 Sat, 08 Oct 2022 05:00:00 -0000 https://status.prosperstack.com/incident/124727#63641f8a227e2ab29ba8da6d2a767d5997443936d491d03f3d9b202d550f0fc2 We've identified and resolved the root cause of this issue. All services have returned to normal. https://status.prosperstack.com/incident/124727 Sat, 08 Oct 2022 04:53:00 -0000 https://status.prosperstack.com/incident/124727#595a2f8a05f1fb7f204f3940c02d34865c6a4f83a5bd3c36d51db114d3354464 We're currently experiencing an issue with our primary database that is affecting cancellation flows and the dashboard. We've identified the issue and expect a full recovery shortly. https://status.prosperstack.com/incident/124727 Sat, 08 Oct 2022 04:53:00 -0000 https://status.prosperstack.com/incident/124727#595a2f8a05f1fb7f204f3940c02d34865c6a4f83a5bd3c36d51db114d3354464 We're currently experiencing an issue with our primary database that is affecting cancellation flows and the dashboard. We've identified the issue and expect a full recovery shortly.