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Dashboard and cancellation flows unavailable

Started 7 Oct at 11:53pm CDT, resolved 8 Oct at 12:00am CDT.

Frontend API

We've identified and resolved the root cause of this issue. All services have returned to normal.

Posted 8 Oct at 12:00am CDT.

We're currently experiencing an issue with our primary database that is affecting cancellation flows and the dashboard. We've identified the issue and expect a full recovery shortly.

Posted 7 Oct at 11:53pm CDT.