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Downtime

Dashboard and cancellation flows unavailable

Oct 07 at 11:53pm CDT
Affected services
Frontend
API

Resolved
Oct 08 at 12:00am CDT

We've identified and resolved the root cause of this issue. All services have returned to normal.

Created
Oct 07 at 11:53pm CDT

We're currently experiencing an issue with our primary database that is affecting cancellation flows and the dashboard. We've identified the issue and expect a full recovery shortly.